There is a new Travel Restriction Exemption Portal.
The portal is for the use of those who meet the criteria below and wish to travel into or out of Australia during the current COVID travel restrictions:
- an immediate family member of an Australian citizen or permanent resident (being spouses, de facto partners, dependent children and legal guardians)
- a New Zealand citizen who is usually resident in Australia
- have a compelling or compassionate reason to travel to Australia urgently, including critical skills and medical emergencies
- believe they meet a departure travel restriction exemption.
Link: Travel Restriction Exemption Portal
All requests should be submitted at least 4 weeks, but not more than 3 months, prior to travel. Requests to travel outside of 3 months will not be considered, and those within 4 weeks may not be processed in time for planned travel dates. Check the website regularly as travel restrictions are subject to change.
Source: https://travel-exemptions.homeaffairs.gov.au/